Marium Ashraf profile picture

Hello, I'm

Marium Ashraf

Bridging systems thinking, engineering, and service design.

Interested in how large organizations operationalize design, collaboration, and developer experience at scale.

Overview

About Me

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Experience

Service Design Intern @ Equinix
Journey maps · service blueprints · design ops · research synthesis

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Education

B.Eng. Computer Engineering (Software)
TMU · Apr 2027

Design, requirements, databases, OS, algorithms, engineering economics, communications in engineering

I bring a background at the intersection of service design, operations, and engineering — translating messy workflows into systems teams can actually use.

My background in software engineering and backend systems shapes how I approach design: not just interfaces, but dependencies, handoffs, operational gaps, and the infrastructure behind everyday experiences.

At Equinix, now I'm working with projects connected to developer experience, global operations, and design operations — helping teams move from fragmented processes toward clearer, more scalable workflows.

I'm especially interested in the space where systems thinking, technical implementation, and human-centered design overlap.

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Credentials

Certifications

B.Eng Computer Engineering

Toronto Metropolitan University

Graduating April 2027

Software Design & Architecture; Requirements Analysis & Project Management; Database Systems; Operating Systems; Algorithms & Data Structures; Engineering Economics & Ethics; Communications in Engineering.

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Roles

Experience

Service Design Intern · Equinix

May 2026 – Present

  • Supporting service design initiatives across developer experience and global operations
  • Contributing to journey maps, service blueprints, operational workflows, and research synthesis
  • Exploring how AI, automation, and structured workflows can support scalable design operations
  • Collaborating cross-functionally across design, operations, and technical stakeholders

Operations & AI Intern · Lyrata

June 2025 – April 2026

  • Applied DaRMoD framework across 5+ parallel initiatives: workflows, ownership, gaps → structured improvements
  • Built tracking dashboards → ~90% reduction in process friction
  • Delivered exec decks, competitive mapping, and ecosystem analysis

Strategy & Operations Consultant, Riipen Labs

January 2026 – April 2026

  • Led 4-person team on growth strategy and execution-ready plan for Second Nature Safety
  • Structured partnership prioritization and M&A analysis
  • Delivered client deck with ranked recommendations and clear tradeoffs
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Focus

Skills

Service Design & Operations

Journey maps · service blueprints · workflow analysis · research synthesis · stakeholder facilitation · design ops

Systems & Technical Thinking

Python · SQL · APIs · automation workflows · backend systems · AI tooling · structured data

Collaboration & Delivery

Cross-functional alignment · executive-ready communication · Agile workflows · Jira · Azure DevOps

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How I work

Analysis & Delivery

Operational clarity first — then workflows and tooling teams can sustain.

Digital & Customer Insight

Funnels · KPIs · diagnostics · SQL + Excel → leadership-ready numbers

Structured Delivery

Ambiguity → workflows + docs · Jira · Azure DevOps · trade-offs + handoffs built for adoption

Stakeholder & Executive Communication

Complex inputs → priorities + implementation path · client & internal decks · product / ops / leadership alignment

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Builds

Projects

CapsuleOS - quarterly capsule wardrobe planner

CapsuleOS

Full-Stack AI Decision Assistant CI/CD

A full-stack AI wardrobe planner with a built-in "Should I buy this?" decision assistant — overlap analysis, price-per-wear scoring, review signal parsing. Built end-to-end because I had a real problem and wanted a real solution.

React · Vite · Tailwind · FastAPI · SQLite · Docker · CI/CD

FastAPI Observability Demo preview

FastAPI Observability Demo

Full Observability Load Tested Production-Ready

Full observability stack for a FastAPI service — traces, metrics, and logs wired together with Grafana, Prometheus, Tempo, and Loki. Load-tested with Locust and k6. Built to be production-grade, not just a tutorial.

FastAPI · OpenTelemetry · Grafana · Docker Compose

Personal Finance Dashboard preview

Personal Finance Dashboard

ETL Pipeline Data Visualization Containerized

Streamlit spend analytics pulling from Bluecoins data — budgets, category trends, income and balance charts. ETL pipeline from CSV to SQL to UI, containerized with Docker.

Streamlit · pandas · SQLAlchemy · Docker

Robo Advisor preview

Robo Advisor

Serverless NLP-Powered AWS Architecture

Serverless retirement-planning chatbot on AWS — Lex for conversational UX, Lambda for secure calculations, risk-based portfolio recommendations.

AWS Lex · Lambda · Serverless

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Get in Touch

Contact Me

Let's talk

Roles, projects, or coffee chats — reach out below. Especially interested in service design, design operations, and operational strategy where engineering fluency is an asset.